Account Deletion
We’re sorry to see you go, but if you’ve decided to delete your MedsyAi account, we’re here to assist you.
Please follow the steps below to permanently delete your account.
Login to the Platform:
If you have the MedsyAi platform open, log in to your account using your credentials.
Navigate to Account Deletion Option:
Once logged in, go to your account settings. Look for the "Delete Account" option, which is usually located in the "Account" or "Profile" section.
Choose Reason for Deletion:
Select the reason for deleting your account. Your feedback is valuable and helps us enhance our services
Confirm Deletion:
Carefully review your decision and the selected reason. Confirm that you wish to proceed with the account deletion.
Permanently Delete:
Once you confirm, your account deletion request will be processed. Your account will be scheduled for permanent deletion within 48 hours.
Important Notes
Data Retention:
Your data will be retained for 48 hours after initiating the deletion process. If you change your mind within this period, you can log in and cancel the deletion.
Recovery:
After 48 hours, your account and all associated data will be permanently deleted. This action cannot be undone, and your account cannot be recovered.
Contact Support:
If you face any issues or have questions during this process, please contact our support team at info@Medsy.Ai.
We value the time you spent with us and appreciate your feedback. If there’s anything we can do to improve your experience, please let us know.